Privacy policy
Your Information, Explained Clearly
This Privacy Policy explains how Lumeaspaces LLC, doing business as Lumea Spaces (“Lumea Spaces,” “we”, “us”, or “our”), collects, uses, discloses, retains, and protects personal information when you use lumeaspaces.com or communicate with us.
Last updated: August 18, 2026
What We Collect
Information needed to operate the store, fulfill orders, provide support, and understand site use.
Why We Use It
To process purchases, deliver products, improve services, prevent fraud, and meet legal obligations.
Who Receives It
Service providers supporting commerce, payments, fulfillment, technology, analytics, and marketing.
Your Choices
Depending on applicable law, you may request access, correction, deletion, portability, or opt-out rights.
On this page
Information
Personal Information We Collect
Depending on how you interact with us, we may collect:
- Contact and identity information: name, billing and shipping addresses, email address, telephone number, and account identifiers.
- Order and transaction information: products viewed or purchased, order number, transaction amount, shipping status, return history, and related records.
- Payment information: payment method, billing details, and limited transaction information. Complete payment-card details are processed by payment service providers and are not directly received or stored by Lumea Spaces.
- Account information: username, authentication information, saved addresses, preferences, and account activity.
- Communications: emails, support requests, phone communications, reviews, survey responses, photos, videos, and other information you choose to provide.
- Device and usage information: IP address, browser and device type, operating system, referring pages, pages viewed, links clicked, approximate location derived from IP address, and interactions with our Services.
- Cookie and advertising information: identifiers and activity collected through cookies, pixels, tags, local storage, and similar technologies.
- Inferences: preferences or likely interests derived from purchase and browsing activity, where permitted by law.
Sources of Personal Information
We may collect information directly from you; automatically from your browser or device; from service providers such as Shopify, payment processors, fraud-prevention providers, carriers, analytics providers, and advertising partners; and from public sources or partners where permitted by law.
Purposes
How We Use Personal Information
We may use personal information to:
- Provide, operate, maintain, personalize, and improve the Services;
- Process payments and orders, arrange shipping, provide tracking, and manage returns, exchanges, replacements, and refunds;
- Create and maintain customer accounts and preferences;
- Respond to questions and provide customer service;
- Send transactional communications such as order confirmations and delivery updates;
- Send marketing communications where permitted by law and consistent with your choices;
- Measure performance and understand how customers use our store;
- Detect, investigate, and prevent fraud, security incidents, abuse, and unlawful activity;
- Enforce agreements and protect our rights, customers, personnel, and others; and
- Comply with legal, tax, accounting, regulatory, and reporting obligations.
Recipients
How We Disclose Personal Information
We may disclose personal information to:
- Commerce and hosting providers, including Shopify, which hosts and supports our online store;
- Payment and fraud-prevention providers that authorize transactions and protect against fraud;
- Fulfillment and delivery providers, including warehouses, logistics providers, and carriers;
- Technology and business service providers supporting cloud hosting, security, customer service, email, analytics, website functionality, and professional services;
- Advertising and marketing partners that help measure campaigns and provide advertising, subject to applicable law and your choices;
- Government authorities or other parties when reasonably necessary to comply with law, respond to legal process, prevent harm, investigate fraud, or protect legal rights; and
- Parties to a business transaction involving a merger, financing, acquisition, reorganization, bankruptcy, or sale of some or all of our business or assets.
Shopify processes personal information in connection with the operation of our store. You can learn more from the Shopify Consumer Privacy Policy.
Online Activity
Cookies, Analytics & Advertising
We and our service providers may use cookies, pixels, tags, and similar technologies to operate the website, remember preferences, understand site usage, prevent fraud, measure marketing, and deliver or assess advertising.
You can control certain cookies through privacy or cookie controls made available on our website and through your browser settings. Blocking some technologies may affect website features or checkout functionality.
Targeted Advertising, Sale & Sharing
We do not sell personal information for money. However, some privacy laws may define certain advertising or analytics activities as a “sale,” “sharing,” or processing for targeted advertising.
Where required by applicable law, you may use available website privacy-choice controls or contact us to opt out. Where legally required and supported by the technologies we use, we treat recognized universal opt-out preference signals, such as Global Privacy Control, as an opt-out request for the browser or device sending the signal.
Your Choices
Your Privacy Rights
Depending on where you live and subject to applicable exceptions, you may have the right to:
- Confirm whether we process your personal information;
- Access or obtain a copy of personal information we hold about you;
- Correct inaccurate personal information;
- Delete personal information;
- Receive certain information in a portable format;
- Opt out of sale, sharing, targeted advertising, or certain profiling;
- Limit certain uses or disclosures of sensitive personal information, where applicable;
- Withdraw consent where processing is based on consent; and
- Exercise your rights without unlawful discrimination.
How to Submit a Privacy Request
Email service@lumeaspaces.com with the subject line “Privacy Request,” or call (720) 203-5705. Describe the right you wish to exercise and provide enough information for us to locate the relevant records.
We may need to verify your identity. An authorized agent may submit a request where allowed, but we may require proof of authorization and direct identity confirmation.
If we deny a request and applicable law provides a right to appeal, you may appeal by replying to our decision or emailing us with the subject line “Privacy Appeal.”
Marketing Choices
You may unsubscribe from marketing emails using the unsubscribe link in the message. We may continue to send non-promotional communications concerning orders, accounts, security, or customer service.
Safeguards
Retention & Security
Data retention: We retain personal information for as long as reasonably necessary for the purposes described in this policy, including completing transactions, maintaining business and tax records, resolving disputes, preventing fraud, enforcing agreements, and satisfying legal obligations. Retention periods vary by information type and applicable requirements.
Data security: We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children’s Privacy
Our Services are intended for a general audience and are not directed to children under 13. We do not knowingly collect personal information from children under 13. Contact us if you believe a child has provided personal information so we can review and delete it as appropriate.
Third-Party Websites and Services
The Services may link to third-party websites, applications, or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or privacy practices.
Updates
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or Services. The revised version will be posted on this page with a new “Last updated” date. We will provide additional notice where required.
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