Contact Us
We’re Here to Help
Questions about a light, your order, delivery, a return, or payment? Tell us what you need and our customer service team will help you find the next step.
Customer Service
How Can We Help?
Phone
Business Hours
Monday–Friday
9:00 AM–5:00 PM Mountain Time (MT)
Closed on weekends and U.S. federal holidays.
Expected response time
We aim to respond within 1–2 business days.
Help Us Help You
What to Include in Your Message
A few details at the start can help us review your request more quickly.
Product Questions
Include the product name or URL and tell us what you would like to know about size, finish, installation, or availability.
Order Support
Include your full name, order number, and the email address used at checkout.
Damage or Quality Issues
Email clear photos or video of the item, packaging, shipping label, and the issue so our team can review it.
Quick Answers
You May Find the Answer Here
Review delivery timing, return eligibility, payment information, and our terms before contacting us.
Business Address
Lumeaspaces LLC304 S 1st St
Cripple Creek, Colorado 80813
United States
This is not a return address.
Do not send merchandise to this address. Contact service@lumeaspaces.com first to receive return authorization and the correct return instructions.
Send Us a Message
Tell Us What You Need
Write the closest topic in your message—Product Question, Order Status, Shipping & Delivery, Return or Refund, Damaged or Incorrect Item, Payment Question, or Other—and include your order number when applicable.
For your security, do not send full payment-card numbers, passwords, or other highly sensitive information.